At Iceland Aero Agents, we are committed to protecting your privacy and ensuring the security of your personal information.
Information We Collect
When you use our services or submit forms on our website, we may collect personal information including your name, email address, phone number, and flight details. This information is collected to facilitate the services you have requested and to ensure smooth handling of your aircraft operations at our FBO locations.
How We Use Your Information
We use the information we collect to process your handling requests, communicate with you regarding your flights and services, and continuously improve our offerings. Your data helps us provide efficient ground handling, fuelling coordination, and passenger services tailored to your needs.
Data Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties. We may share your data only with trusted partners and service providers who are directly involved in delivering the services you have requested, such as fuel suppliers, catering companies, and ground transport operators. All partners are required to maintain the confidentiality of your information.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Once data is no longer required, it is securely deleted or anonymised.
Your Rights
You have the right to access, correct, or delete the personal data we hold about you. You may also request a copy of your data or ask us to restrict its processing. To exercise any of these rights, please contact us at ops@iaa.is.
Contact
Iceland Aero Agents
P.O. Box 8221
108 Reykjavik, Iceland